Refund Policy
All payments made to FounderUnit are non-refundable. This applies to monthly plans, annual plans, and any add-ons. Once a charge has been processed, we do not issue full or partial refunds.
You may cancel your subscription at any time from Settings → Billing. Upon cancellation, your workspace remains fully active until the end of your current paid billing period. No further charges will be made.
1 Monthly Plans
- Billed on the same date each month
- Cancel any time — access continues until period end
- No refund for the current billing period
2 Annual Plans
- Billed once per year in advance
- Cancel any time — access continues until the annual period ends
- No pro-rata refund for unused months
3 Free Trial
Every plan includes a free trial period. You are not charged during the trial. If you do not subscribe before the trial ends, your workspace enters a read-only grace period of 30 days before data is deleted. No charge is made for the trial period under any circumstances.
4 Billing Disputes
If you believe you have been charged in error, you must contact billing@founderunit.com within 7 days of the charge. We will investigate and respond within 5 business days. Chargebacks filed without first contacting us are a violation of these terms and may result in immediate termination of your workspace and being prohibited from creating future accounts.
5 Service Disruptions
We do not guarantee any specific uptime and do not issue refunds for service interruptions. See our Terms of Service for details on our no-SLA position.
6 Contact
Billing enquiries: billing@founderunit.com
AspGenX Inc. · 8 The Green, STE R, Dover, DE 19901, USA